Anti-social behaviour policy and procedure

Any information provided to us with respect to an ASB complaint will be treated in the strictest of confidence and will not be used for any purpose without the express consent of the person who has provided it. However, it will be difficult to progress and resolve cases unless we are able to broach the issues with the perpetrator.

Individuals have the right to request access to the information we hold about them. We aim to provide access to information for 'data subjects' within 40 days of a subject access request being received, in line with our data protection statement. However, individuals do not have the right to see information about other people and as such we will not disclose personal information to perpetrators.

There are certain circumstances where these principles may not apply, for example in child protection cases which require immediate referral to children's services.

Any data held by us will be managed in accordance with the data protection legislation (the GDPR and Data Protection Act 2018), which covers the collection, storage, processing and distribution of personal data, but is also subject to the terms of the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.

We aim to fulfil its obligations under the legislation to the fullest extent; only processing personal data for the reason it was collected, ensuring you are aware of why it is being processed (with some exceptions due to legislative requirements) and by ensuring we take appropriate measures to protect your information.