Anti-social behaviour policy and procedure

Procedure - case resolution and closure

A case will be closed when:

  • it has been assessed and the relevant information has been shared or signposted to appropriate support services have been offered
  • an investigation has been undertaken and it has been deemed not to be ASB
  • an investigation has been undertaken and there is no corroborating evidence
  • an investigation has been undertaken but does not meet the threshold for enforcement action and support and early intervention have been offered
  • it has been successfully resolved through mediation, warnings or formal action
  • the ASB desists without the need for further action
  • the complainant has not been in contact for 4 weeks or more

Before closing a case, the complainant(s) will be contacted giving the reasons for the decision. The perpetrator(s) will also be informed of the decision and the reasons underpinning that decision and should the conduct recur in the future the case may be re-opened.