General Enquiries

Type of General Enquiry

What do you want to find out or tell us about? Required Required

Council Tax

What is your Council Tax enquiry? Required Required

Follow this link to our web page.

Link to: Manage my account

Follow this link to make a payment:

Link to: Online Payments

What is your recycling and waste enquiry? Required Required

Follow this link to subscribe to the Chargeable Garden Waste Collection Service.

Link to: Garden Waste Subscription Service

Follow this link to order new and replacement containers.

Link to: Order a Container or Sticker

Follow this link to report a missed collection.

Link to: Missed Bin Collections

Follow this link to request help putting out bins.

Link to: Assisted Collections

Please follow this link to report an issue with Recycling and Waste service quality.

Link to: Quality of Service

Please follow this link for information about our commercial waste service.

Link to: Business Waste

Follow this link to check our A-Z to see what materials go into each bin/bag/caddy.

Link to: Recycling A-Z

Where can I recycle batteries and other things the Borough Council does not accept?

Follow this link to the Recycle Now web site.

External link to: Recycle Now

What is your housing enquiry? Required Required

Please follow this link to report your concern.

Link to: Disrepair in Rented Accommodation

Please follow this link to request an Immigration Inspection.

Link to: Housing Immigration Inspection

Please follow this link for:

General Housing Concerns
Issue with a neighbouring property
Overcrowding issue
Need housing advice
House in Multiple Occupation (HMO)

Link to: Housing Concern

Please follow this link for election enquiries.

Link to: Electoral Registration

What is your planning enquiry about? Required Required

Please follow this link to our Building Control Page.

Link to: Building Control

Please follow this link for information about planning applications and fees.

Link to: Planning Applications and Fees

Please follow this link for planning enforcement enquiries.

Link to: Planning Enforcement

What is your hedgerow and tree enquiry about? Required Required

Follow this link for information about hedges.

Link to: High Hedges

Follow this link for information about trees and hedgerows.

Link to: Tree and Hedgerow Preservation

What is your tree enquiry about? Required Required

Follow this link to report a Tree Maintenance Issue.

Link to: Tree Maintenance Enquiry

Follow this link to report unauthorised work to trees.

Link to: Landscape TPO Enforcement

Follow this link to make an enquiry about a Tree Preservation Order.

Link to: Landscape TPO Conservation

What is your parking enquiry? Required Required

Please follow this link to our web page about parking permits.

Link to: Parking Permits

Please follow this link to the Staffordshire County Councils web page for further information.

Link to: About Parking on the Highway

Please follow this link for information about disabled parking.

Link to: Transport and Streets

Transport and street issues are mainly dealt with by Staffordshire County Council, and include the following:

disabled parking bays
dropped kerbs
pavements
pedestrian/pelican crossings
road maintenance
street lighting
traffic lights
zebra crossings

If you need information on any of the above you can visit the Roads and Highways section of the Staffordshire County Council website.

Link to: Roads and Highways

As you were not able to find the information you needed please follow this link to submit a general enquiry.

Link to: General Enquiry Form